Illinois Limited Liability Corporation

Interim Number Pooling Administrator

Request For Proposal

 

November 18, 1997

 

1.0 General Information

1.1 Introduction

1.1.1 Purpose of Request for Proposal

1.1.2 Use of RFP Information

1.1.3 Vendor's Information

1.1.4 Background

1.2 Impact of Federal Regulation and Legislation on this Procurement

1.3 Eligibility to Submit Proposals

1.3.1 Neutral Third Party

1.3.2 Additional Qualifications

1.4 Preparation of Responses

1.4.1 Proposal Submission

1.4.2 Closing Date

1.4.3 Response Composition

1.4.4 Questions or Requests for Additional Information

1.4.5 Acceptance Period

1.4.6 Contract Award

1.5 Additional Contractual Terms and Conditions

1.6 Preparation of Proposal Response

1.6.1 Content Structure

1.6.2 Tab Content

1.7 Evaluation of Proposals

2.0 Overview of Responsibilities

2.1 General Responsibilities

2.2 Allocation Process Flow

2.3 Pooling Scope

2.4 Pooling Resources

2.5 Forecasting Requirements

2.6 Access to the Pool

2.7 Reports

2.8 Audits

2.9 Interface With the Code Administrator

3.0 Miscellaneous Requirements

3.1 Hours of Operation

3.2 Communications Requirements

3.3 Security Requirements

3.4 Staffing Requirements

4.0 Requirements Checklist

5.0 Pricing

ATTACHMENT A

ATTACHMENT B

1.0 General Information

1.1 Introduction

1.1.1 Purpose of Request for Proposal

The purpose of this Request for Proposal (RFP) is to invite interested parties to provide a firm pricing proposal to support the number administration function associated with the testing of number pooling in the 847 area code and possibly, the eventual implementation throughout the Chicago MSA. Your response should be based upon the specifications provided in this RFP and should contain detailed information on degree of compliance to requirements, pricing and availability.

The Selection Committee, consisting of local service providers participating in the Illinois Limited Liability Corporation, will evaluate all proposals from an overall numbering administration and operations perspective to ensure integration with existing code administration and number portability operating procedures. Proposals will also be assessed on their ability to evolve, as necessary, from initially serving a limited geographic area to one which may eventually encompass the entire five-state area served by the Midwest Regional Number Portability Administration Center (NPAC) (i.e., Illinois, Indiana, Michigan, Ohio, Wisconsin).

Prior to the award of business, prospective vendors may be required to furnish components of their systems to the Selection Committee for evaluation and testing and/or to make arrangements on their own premises for facilitating joint testing, at no charge.

1.1.2 Use of RFP Information

All vendors shall use this RFP and any other information furnished to you under this RFP solely for the purposes of responding to this RFP. All such documents and information you receive shall remain the property of the Selection Committee, shall be kept confidential and shall be returned to the Selection Committee upon request. Reproduction of any part of this RFP is authorized only for the preparation of your response.

1.1.3 Vendor's Information

The Selection Committees’ expectation is that most, or all, of the response to the RFP would not be proprietary in nature with the exception of pricing (Section 5). Any information the bidder wishes to be considered confidential must be marked as such. Any information not marked as such will be considered nonproprietary. If any information is marked as confidential, bidder may be asked to provide a non-proprietary version of their response at a later date.

1.1.4 Background

1.1.4.1 History of Number Pooling Activities in Illinois to Date

The Illinois NANP Code Administrator has projected the exhaust of assignable Central Office codes (NXXs) within the 847 area code (NPA) to occur as early as the end of the second quarter of 1998. In anticipation of this exhaust, several meetings and conference calls have been conducted among Telecommunications Industry Representatives and stakeholders to identify feasible alternatives to address this exhaust situation. The initial focus of these meetings was to analyze either an NPA split or an NPA overlay. An NPA split would reduce the area of coverage for the 847 area code, and introduce a new NPA code to serve the vacated portion. The latter would introduce a second area code within the same 847 NPA boundary, to serve all new customers of telecommunications services once the 847 area code was at total exhaust.

It was acknowledged that in a multiple NPA environment, each subsequent split diminishes the actual area of relief, and leaves other surrounding area codes with similar exhaust potential. NPA overlays offer the potential for wider areas of relief, since overlays can be used for more than one area code. However, overlays require mandatory 10-digit dialing within the affected area, even for calls within the same NPA.

In May, 1997, the Citizens Utility Board (CUB) proposed a third alternative, which utilized the soon-to-be-deployed local number portability (LNP) technology to offer a form of number pooling. The ATIS-sponsored Industry Numbering Committee (INC) describes Number Pooling as:

Pooling of geographic numbers in a local environment is a number administration and assignment process which allocates numbering resources to a shared reservoir associated with a designated geographic area.

Based upon an AT&T proposal under study within several industry forums (i.e., NXX-X/LRN), this alternative would allow individual carriers serving the same rate center area to be allocated blocks of 1,000 numbers from the 10,000 available within the same NXX to serve new customers.

The Illinois Number Portability Workshop (The Workshop) assigned responsibility for assessing the feasibility and practicality of implementing this form of number pooling as an appropriate relief alternative for the 847 NPA to the newly-formed Number Pooling Subcommittee. Specifically, they were directed to determine whether the CUB/AT&T proposal could be implemented on or around 1/1/98 to relieve the 847 NPA. Although several concerns were identified with number pooling, most notably the strain on existing administrative support systems and LNP data base record capacities, all six facilities-based service providers operating within the 847 NPA have agreed to begin a trial on that date.

1.1.4.2 Role of the NXX in the North American Numbering Plan

The telephone numbering system used in North American countries is defined by the North American Numbering Plan (NANP). This Plan defines a 10-digit telephone number format of NPA-NXX-XXXX. The NPA (Numbering Plan Area) is more commonly known as the area code. The NXX identifies the central office (CO) switch or CO code to which the XXXX or line number is assigned. In the NXX and XXXX, N can be any digit from 2 through 9, and X any digit from 0 through 9. Taken together, the NPA-NXX code combination is used to route calls within the public switched telephone network to line numbers on specific switches.

The NPA-NXX also performs a second function, which is call rating. Each NPA-NXX is associated with a specific geographic area within an NPA to which are assigned horizontal and vertical coordinates. These coordinates are used to determine the distance of a call between geographic areas of the originating and terminating numbers. A group of NXXs that have the same coordinates form a rate center. Historically, the distance, length of call, and time of day have been used to determine the price of the call. Such rating is done in real-time on operator-assisted calls.

The NPA-NXX performs yet a third function. Historically, people could distinguish between local calls and toll calls they originate by looking in the front of their telephone books for the list of NXXs that defined their local calling area. When a call is originated by a subscriber who has presubscribed to an interexchange carrier for intraLATA toll calls, the originating switch uses the NPA-NXXs of the originating and terminating numbers to determine, in real-time, whether the call is to be routed by the local service provider (LSP) to the presubscribed interexchange carrier. This is commonly referred to as toll discrimination.

1.1.4.3 NXX-X/LRN

NXX-X/LRN relies on the Location Routing Number (LRN) used for LNP. The NXX-X/LRN proposal conserves NXX codes by sharing them across several LSPs serving the same rate center(s). All ten thousand numbers within each NXX continue to be assigned to one rate center, but are shared among multiple LSPs at the thousands-block (NXX-X) level. An example of this arrangement is shown below:

847-999-1XXX LSP-1

847-999-2XXX LSP-2

847-999-3XXX LSP-3

etc.

Therefore, LSP-1, LSP-2, LSP-3, etc., can each assign numbers from their designated thousands-block within the 847-999 NPA-NXX, but only to customers residing within the designated rate center.

Significantly, the 847-999 NXX shown in the example might still be assigned in its entirety to one switch entity/one LSP within the Bellcore Local Exchange Routing Guide (LERG). The assigned LSP would be referred to as the code holder. The code holder, however, would only be permitted to assign numbers within the particular thousands-block or blocks that have been allocated to it. Other LSPs (blockholders) can assign numbers in their designated thousands-blocks, but must treat the assigned numbers as ported, and must populate them in the NPAC Service Management System (SMS).

1.2 Impact of Federal Regulation and Legislation on this Procurement

This RFP is being issued by a group of service providers who currently provide or intend to provide facilities-based local exchange services in the state of Illinois. Number administration is subject to oversight by the Illinois Commerce Commission (ICC). However, bidders should be aware that the Federal government, through Congressional legislation, Federal Communications Commission rule making, or other mandates, may establish policies for number pooling which may affect the decision of the Selection Committee. As such, this RFP currently requests bids for an interim pooling administrator until, or unless, a national pooling administrator is selected.

 

1.3 Eligibility to Submit Proposals

1.3.1 Neutral Third Party

The Interim Pooling Administrator business shall be awarded to a "neutral third party." A neutral third party is an entity which:
    1. is not a telecommunications service provider. A telecommunications service provider is an entity which provides, for generally-available public use, the transmission of information by electromagnetic or optical means;
    2. is not owned by, or does not own, any telecommunications service provider. Ownership interests of five percent (5%) or less shall not be considered ownership for purposes of this section;
    3. is not affiliated, by common ownership or otherwise, with a telecommunications service provider.

1.3.2 Additional Qualifications

1.3.2.1 General Background of Bidder(s)

RFP responses shall contain a concise description of the principal business of the bidder and any subcontractors, including such items as company background, characteristics of business strength, performance support for what could potentially be a multi-year, multi-state business award, accomplishments and capabilities which demonstrate a strong foundation for managing and administering NANP resources, policies and procedures that will ensure evenhanded treatment of all carriers, and certification that the bidder and any subcontractor shall comply with the provisions of this Section.

1.3.2.2 Industry Experience

RFP proposals shall include a concise description of the telecommunications experience of the bidder and any subcontractors, including such items as products and services offered, customers served, successful performance of the functional skills required by this RFP on activities performed for other customers, and customer benefits that resulted from such successful performance.

1.3.2.3 Financial Stability

RFP proposals shall include a concise description of the financial condition of the bidder and any subcontractors. Responses should include the most recent annual report or audited financial statement of the bidder and any subcontractors. Proposals shall include all characteristics of bidder(s) financial strength to support what could potentially be a multi-year, multi-state business award.

    1. Subcontractors
Responses to this RFP shall clearly state the roles and responsibilities of any and all subcontractors which vendors are proposing to use in performing any work associated with an award of business pursuant to this RFP.

1.4 Preparation of Responses

1.4.1 Proposal Submission

Your proposal, complete in all respects, must be submitted to the following address:

Eric J. Rasmussen

Ameritech

2000 W. Ameritech Center Drive, Room 4C87A

Hoffman Estates, Illinois 60196

Your cover letter should include the name(s), phone number(s) and fax number(s) of the individual(s) within your company who should be contacted in case any questions should arise during the evaluation of your proposal.

Failure to direct your response to the address given above by the noted closing date may result in the disqualification of your proposal.

The package containing your proposal shall be marked "Sealed Proposal" with this RFP title and your company's name.

1.4.2 Closing Date

All proposals in response to this RFP shall be received NO LATER THAN 12:00 Noon (Central Standard Time), December 16, 1997.

1.4.3 Response Composition

You shall submit ten (10) sets (hard copy and diskette copy in IBM DOS format, MS Word /Excel 4.0) of copies of your proposal. Please mark all pages of one (1) paper copy "Master Copy". If discrepancies between copies and/or the diskette are found, the "Master Copy" will govern.

Your proposal shall be typed double spaced on 8-1/2" x 11" 3-hole punched paper with each volume beginning on a new page and separately tabbed.

You are requested not to make your proposal elaborate with respect to binding or presentation. A simple, straightforward, economically reproduced proposal is strongly recommended. Our proposal evaluation procedure places a higher premium on thoroughness of presentation, i.e., responsiveness, rather than on quantity of material included.

1.4.4 Questions or Requests for Additional Information

Submit your question(s) or request(s) for additional information in writing to the following facsimile number listed below no later than December 2, 1997 prior to the closing date for this RFP.

Bidders wishing their questions to remain confidential should mark them as such. Otherwise, it is the intention of the Selection Committee to share both the questions and subsequent responses with all potential bidders. This will be handled by posting those Q&As on the Illinois LNP website at www.ported.com. The identity of the requesting company shall be withheld. Telephone inquiries will not be accommodated.

All questions shall be submitted by fax to:

Eric J. Rasmussen

Fax: 847-248-3284

The Selection Committee reserves the right to request additional information or clarification from all bidders on the bids received. Bidders must submit written responses to such requests within one week upon receipt of request from the Selection Committee.

1.4.5 Acceptance Period

Your proposal shall indicate that it is valid for a period of at least one hundred eighty (180) days from the Closing Date.

1.4.6 Contract Award

The contracting entity or entities of the Selection Committee reserve the right:
a) to reject any and all responses;

b) to conduct negotiations with more than one bidder simultaneously;

c) to add, delete and/or change the terms of this RFP and to issue corrections and amendments to the RFP;

d) to accept or reject, in whole or in part, any response without giving any reason for the decision;

e) to enter into a contractual arrangement with any bidder and is not limited by any event associated with this RFP;

f) to have any documents submitted by a bidder reviewed and evaluated by any individuals, including, independent consultants;

and

    1. to cancel the RFP process without penalty at any time before a written contract is entered into.

 

No contractual obligations are assumed by issuing the RFP, receiving, accepting, and evaluating the bidder’s response, and/or making a preliminary bidder selection.

 

The Selection Committee reserves the right to cancel any agreement if the services or facilities do not pass mutually agreeable acceptance tests. This will be done at no cost or obligation to the Selection Committee contracting entity or entities.

 

The Selection Committee contracting entity or entities reserve the right to negotiate all terms and conditions in order to enter into a formal agreement with the successful bidder. This document, the bidder’s response, and full system documentation will form part of the agreement.

 

No publicity or news releases pertaining to this RFP, responses to this RFP, discussions of any kind regarding the RFP, or the award of any agreement related to the bid document may be released without the prior written approval of the Selection Committee.

 

All work and materials must comply with all federal and state law, municipal ordinances, regulations, and directions of inspectors appointed by proper authorities having jurisdiction.

 

The bidder shall not assign, transfer, or sublet the RFP service agreement or any interest therein or any part thereof without prior written consent. All subcontractors must be identified and approved prior to disclosure of any information. If subcontracting is involved, the bidder shall be responsible for the workmanship, costs, etc. incurred by the sub-contractor in the performance of their duties.

 

The bidder, by stating compliance to a requirement in this RFP, agrees that the vendor has read and understood the requirement and that compliance is complete and deliverable at no additional cost unless otherwise noted.

 

This RFP may include unintended errors, omissions, and/or deficiencies. Therefore, the accuracy and completeness of this document and related documents are not guaranteed. In the event that such errors, omissions, and/or deficiencies are discovered by the bidder, the bidder shall notify the Selection Committee in writing within 48 hours.

 

The bidder is expected to examine the specifications and instructions carefully. Calculation errors shall be the bidder’s risk. In the event of a bidder’s error in price, time or calculations, quoted items shall prevail.

1.5 Additional Contractual Terms and Conditions

This section identifies contractual terms and conditions that the contracting entity intends to incorporate into the Agreement. The following list is in addition to the terms and conditions specified in the RFP, and in no event be considered all encompassing.

1. Conformity with Law

Bidder shall comply with all applicable FCC rules and federal, state, and local statutes, regulations and case law.

2. Indemnification

Bidder shall provide indemnification with regard to damage, death, or personal injury due to bidder’s acts or omissions.

3. Trademarks and Publicity

Bidders shall have no rights to use names or trademarks.

4. Confidentiality

Bidder shall not disclose confidential information.

5. Termination

The Agreement shall establish the right of termination without liability if bidder substantially defaults in performing obligations.

6. Limitation of Liability

Except specifically provided in the Agreement, there shall be no liability for bidder’s damages.

7. Taxes

Bidders shall file all tax returns required by law to be filed by bidder: bidder shall provide access to relevant documents for tax audits.

8. Insurance

Bidder shall maintain worker’s compensation insurance, employer’s liability insurance, comprehensive general liability insurance, and motor vehicle insurance.

9. Authority

Bidder shall represent and warrant that bidder has approval and authority to execute the Agreement.

10. Mechanic’s Lien

Bidder shall perform services free of mechanic’s lien or other liens.

  1. Performance Guarantees/Liquidated Damages
Any award of business and subsequent contractual arrangement will include specific performance guarantees from the vendor. Such performance will be guaranteed through the use of liquidated damages.

1.6 Preparation of Proposal Response

1.6.1 Content Structure

You are responsible for any and all costs incurred in the preparation of your response to this RFP. Your proposal shall consist of the following separate Tabs:
Tab 1 Proposal Summary

Tab 2 Functional and Technical Requirements

Tab 3 Cost and Price

DO NOT INCLUDE COST OR PRICE FIGURES ANYWHERE EXCEPT IN YOUR TAB 3 RESPONSE, THE COST AND PRICE SECTION.

Proposals must specifically state how the bidder intends to meet each individual requirement of the RFP, as outlined in Section 4. Responses such as "in compliance," or "fully complies," etc., are not acceptable. All proposals meeting the stated requirements and specifications except for minor exceptions and deviations, shall be considered. Failure to meet requirements may disqualify a proposal from the selection process. However, proposals having minor exceptions and deviations shall be considered only if the following conditions are satisfied:

(a) all exceptions and deviations from the specifications are explicitly stated in the Proposal Summary; and

(b) all exceptions and deviations are appropriately justified on the basis of performance, schedule and/or relative price.

1.6.2 Tab Content

The required content of each tab of your proposal follows:

Proposal Summary (TAB 1)

This tab should summarize all key features of your proposal response. All deviations and exceptions from the RFP should be stated, and a brief justification given. A more detailed justification can be included in the tab that covers the subject.

Functional and Technical Requirements (TAB 2)

This section should provide detailed information regarding the proposal, using the format shown in Section 4.

Cost and Price (TAB 3)

This tab shall include a description of the proposed costs and prices. All pricing information shall be limited solely to this tab of your proposal. Flexibility is granted in the structure bidders choose to provide pricing information on their proposal. However, bidders should provide at minimum a bid per annum per NPA. This tab should address all requirements set forth in this RFP as well as any other items pertinent to your proposal pricing such as additional discounts for increased volume, prompt payment, transportation charges (FOB destination)etc. Pricing shall also be firm for the duration of the contract.

1.7 Evaluation of Proposals

The criteria to be used for the proposal evaluation include:

(a) technical merit

(b) delivery timeframes/availability

(c) price and cost

(d) quality considerations

(e) responsiveness to contract provisions

(f) Bidder’s financial stability, history, including program management

No weighting or relative importance of criteria is intended or implied by this list.

You shall furnish all information as requested per the applicable instructions providing sufficient data to enable us to evaluate the proposal. Any deviations or exceptions to the RFP should be noted. Any supplier who does not completely reply to the proposal as requested may be eliminated at the discretion of Selection Committee.

The same article, section or paragraph number and title used in the RFP shall be used for your comments.

In the cases where your reply is "will not be complied with" or "not agreed to", you shall indicate your reasons for such disagreement and provide an alternative with which you will comply or agree.

 

2.0 Overview of Responsibilities

The following information provides detail on how the Interim Pooling Administrator is intended to interact with the various business processes associated with number pooling and number portability. This information is intended to provide an overview of the role of the Interim Pooling Administrator in number pooling/portability. Details of steps in the processes that do not involve the Interim Pooling Administrator, such as interactions between service providers, will be determined by the service providers and are beyond the scope of this document. Specific requirements generated by the process flows are included in the appropriate sections later in the document. (Section 4.0)

2.1 General Responsibilities

The Number Pooling Subcommittee has identified the following set of responsibilities which are to be assumed by the Interim Pooling Administrator:

Monitor and replenish the pool of available blocks to be shared among service providers
Process all requests for new or additional blocks of numbers
Allocate blocks to requesting providers, using guidelines established for this purpose
Notify the industry of all block allocations
Coordinate the management of pooled blocks with the Code Administrator
Prepare and publish appropriate industry reports
Conduct audits of service provider number utilization as necessary, in accordance with regulatory requirements and/or industry guidelines

 

These responsibilities will be further defined in the sections that follow.

2.2 Allocation Process Flow

This process flow defines the provisioning flow in which a service provider requests and is allocated a block of telephone numbers within the designated pool.

The service provider will submit a request, using a yet-to-be-defined standard form, to the Interim Pooling Administrator (the Administrator), asking for one or more blocks of one thousand (1000) consecutive numbers from the pool. The request may be for a specific thousands-block(s) that the service provider had previously determined to be available. Upon receipt of the request, the Administrator will follow the procedures outlined within the Illinois Pooling Administration Guidelines to check the validity of the request and eligibility of the requesting service provider. Once validity and eligibility is confirmed, the Administrator will notify the requesting provider, the assignee, and the NPAC, of which block(s) has been allocated to accommodate the request. The block and code assignees will send appropriate notification and confirmation messages, as outlined in the NANC Functional Requirements Specifications (FRS) business process flows, to the NPAC from their Service Order Administration Systems.

 

2.3 Pooling Scope

The Chicago-area service providers will conduct a trial of number pooling, using the NXX-X/LRN method, beginning on or around January 1, 1998. The trial will determine the feasibility and practicality of using number pooling at the thousands-block level to extend the life of a working NPA. The trial will be limited to wireline service providers serving customers within the 847 area code, and will employ the pre-porting methodology for storing allocated numbers within LNP data bases. Due to the data base capacity concern, it has been suggested that pooling be initially limited to within the trial NPA until a proposed enhancement to service provider SCPs is generally available. Since several SCP vendors have indicated that this enhancement could be offered in 3Q or 4Q98, it is anticipated that pooling may expand to other Chicago-area NPAs on or around that timeframe. Due to the uncertainty of the length of the trial period, and the timing and impact of any NANC recommendation for a permanent Pooling Administrator, bidders are encouraged to provide separate proposals and prices for the administration of pooling within 847 and subsequent NPAs. To assist bidders in developing prices, Attachment B provides the aggregate number of thousands blocks, by quarter for the 847 NPA, that were forecasted by wireline service providers in July 1997. The Selection Committee makes no representation as to the accuracy of this forecast, but offers it as a model of the activity that the bidder may expect to experience.

2.4 Pooling Resources

Blocks of telephone numbers allocated to the pool will initially come from spare or sparsely-assigned thousands-blocks within NXXs from the 847 NPA which were previously allocated to wireline service providers. The Illinois Commerce Commission Staff is presently monitoring usage within those blocks identified as potential pooling candidates from a survey conducted in May, 1997. Service providers have been requested to limit or restrict assignment within those blocks, so that they can be returned to the pool upon the start date of number pooling. Upon activation of the pool, the Administrator assume responsibility for monitoring the number of available blocks within each rate center, and taking specific measures to ensure that a sufficient supply of such blocks are available to meet the forecasted demand.

 

The Administrator will be responsible for continuously comparing the number of available blocks within each rate center, with the aggregated service provider forecasts, addressed in Section 2.5, for those same numbering resources. Ninety days prior to the anticipated exhaust of available blocks within a given rate center, the Administrator will contact one or more of the service providers that had forecasted a future demand for blocks within that rate center, and request that one of them volunteer to become the new NXX assignee. Once a volunteer is identified, the Administrator will coordinate with that service provider and the Code Administrator to assign a new NXX, allocate one thousands-block within to the service provider, and replenish the pool with all remaining blocks.

2.5 Forecasting Requirements

The Administrator will be responsible for requesting and aggregating quarterly ongoing, two-year forecasts from each service provider that identifies projected block demand by rate center. Such forecasts will be treated as confidential and (service provider) proprietary, with disclosure provided only in aggregate form, in a manner that fully masks the identity of the forecasting entity.

 

2.6 Access to the Pool

The Administrator will be responsible for providing service providers with a means (e.g. website, dial-up access)for reviewing currently-available blocks within the pool, for pre-selection purposes. The actual method used will be subject to negotiation, balancing, in the short-term, the desire for near real-time access with cost minimization. Bidders’ proposals should include a methodology for providing access to block availability information.

 

2.7 Reports

The Administrator will be responsible for notifying all service providers within the pooling area whenever blocks are allocated using the form shown in attachment A. In addition, the Administrator will prepare and forward any reports deemed necessary and appropriate by the industry and/or state and federal regulators. It is anticipated that such reports may include COCUS-like reports, which will require close coordination with the Code Administrator.

 

2.8 Audits

The Administrator will be responsible for conducting audits, as necessary of the number utilization within blocks previously allocated to each service provider. Such audits will be conducted in accordance with the Illinois Pooling Administration Guidelines. In addition, the Administrator will assume responsibility for conducting audits deemed necessary by appropriate regulatory entities. All such audits will be conducted in a confidential manner, in accordance with Section 3.3.

 

2.9 Interface With the Code Administrator

The administrator will be responsible for coordinating with the Code Administrator to assign new NXXs for the purpose of replenishing the pool of available blocks within a given rate center. In addition, the administrator will provide input and support to the code administrator in projecting NPA exhaust.

 

3.0 Miscellaneous Requirements

 

3.1 Hours of Operation

The Administrator shall be available a minimum of five days a week, eight hours a day. The Administrator must also provide a mechanism (e.g., voicemail, e-mail, facsimile, etc.,) to be accessible on a 7-day, 24-hour basis to fully meet the needs of the service providers. It is expected that the Administrator will respond within one business day to inquiries or questions submitted outside of normal business hours. Responses to requests for block allocations will be accommodated within the intervals specified in the Illinois Pooling Administration Guidelines.

 

3.2 Communications Requirements

Each member of the Administrator’s team must have an individual telephone number. The phone system must provide the capability to allow the caller to leave a message easily. This can be accomplished by an electronic messaging system that allows the caller to leave a message for the person called.

 

3.3 Security Requirements

Due to the proprietary/sensitive nature of the information managed by the Administrator, proper security measures must be taken. This includes the establishment of a secured work area with limited access and secured record retention practices. In addition, appropriate security will be required for any computer systems containing forecasting, number assignment, auditing or applicant information. This requirement includes any system that is interconnected to any telecommunications network.

 

3.4 Staffing Requirements

Staffing must be at an appropriate level to ensure that the Administrator can efficiently perform the functions identified in this RFP, and provide timely responses. The Staff should be available in accordance with Section 3.1. If situations warrant, the Staff must also be available at other times deemed necessary to meet the needs of the service providers.

The physical location of the administration facility is at the discretion of the bidder. However, the Staff must be able to travel, when necessary, to meet the needs of the service providers (e.g., seminars, regulatory hearings, NPA relief activities, etc.).

Proposed staffing profiles and levels, as well as the physical location of the Staff, must be part of the bidder’s response.

4.0 Requirements Checklist

Requirement Description Compliance Information
R1.3.1 Neutral Third Party  
R1.3.2.1 General Background  
R1.3.2.2 Industry Experience  
R1.3.2.3 Financial Stability  
R2.2 Processing Requests for

thousands-blocks

 
R2.3 Separate proposals for 847 and

subsequent NPAs

 
R2.4 Monitoring and replenishing

the pool

 
R2.5 Requesting and managing

forecasts

 
R2.6 Providing access to pooling

data

 
R2.7 Providing reports  
R2.8 Conducting Audits  
R2.8 Interfacing with the Code

Administrator

 
R3.1 Hours of operation  
R3.2 Communications requirements  
R3.3 Security  
R3.4 Staffing levels  

5.0 Pricing

This Section is intended to be used by the Bidder for providing specific pricing information, in accordance with Section 1.6.

 

ATTACHMENT A

 

 

 

 

WORLD LETTER 98IL-00 847-XXX

In response to a request from XYZ Telephone Company, dated 1/1/98 and received on 1/3/98, the following number block(s) will be activated:

NPA:

NXX:

Block Range(s):

CLLI:

Rate Center:

Equipment Type:

Effective Date:

LATA:

LRN:

LERG OCN:

NPAC SPID:

DPC:

Usage (e.g., POTS, DID):

Tandem:

NXX Assignee:

NXX Assignee CLLI:

Route Similar To (e.g., working NPA/NXX):

7-Digit Cross NPA (Y/N)?

Working/Reserved Numbers within the range:

a) Allocated to NXX Assignee:

b) Ported to other service providers:

Administrator Name:

Phone:

ATTACHMENT B